Digital Commerce offerings to scale digital agility
Digital Commerce
Ximna Digital Commerce Practice offers end-to-end services to transform the way enterprises engage, transact and service their customers in today’s multi-channel landscape. We are helping enterprises in the fast-changing world of shopping by bringing together the right expertise, experience, scale and vigor to help our customers adapt to the rapidly changing customer demands in the omni-channel commerce space.
Our Differentiators
We help our clients adopt an insight led process for creating seamless digital commerce across multiple channels. High-touch convergent experiences that are human, insightful, and data-driven transform customer and employee journeys. Then predictive analytics enables contextual, customized, and proactive initiatives that earn undying loyalty.
- Digitally Enhanced Omnichannel Experiences
- Augmented Customer Understanding
- Complete Path-to-Purchase Analysis
- Highly Customized Offerings & Recommendations
- AI Powered Predictive Analytics
Our Offerings
We offer end-to-end Digital Commerce services which transform the way our clients engage and transact with their customers in today’s multi-channel landscape. Ximna has invested in solution accelerators, frameworks and tools that work in concert to help optimize the quality of performance and synergy across the various stages of a Digital Commerce transformation program.
Discover
Communicate effectively, understand the pain points of customers, customize offerings, and enhance end-to-end customer journey. Drive informed decision making with channel attribute analysis.
Customer Relationship Management
Anticipate customer needs and create engaging experiences. Increase sales, boost productivity, and improve customer service – while reducing operational cost and increasing time-to-market.
Omnichannel Commerce
Leverage advanced analytics to deliver open, consistent, and personal user experience across channels of the customer’s choice. Hyper accelerate cost-effective omnichannel retail transformation.
Employee Experience
Transform traditional fragmented practices to highly integrated and digitally enhanced on boarding process and engagements. Drive employee advocacy, retention, and productivity.
Customer Experience
Meet millions of customers across multiple touchpoints, and yet treat every customer as one. Design responsive, rich, interactive, and engaging micro-experiences and become truly customer-centric.